Our COURSES + ACTION feature world-class instructional design and a dynamic hybrid model.
Part live, part on-demand, these exclusive courses make use of the efficient flipped-classroom model. Learners can access the course from any device, on our distraction-free platform. They watch course videos at their own pace.
When all learners complete the course, we meet live as a group for one hour, to follow through on what has been learned and take action.
This hybrid course is for all patient-facing employees. It is about improving health care quality, patient safety, patient engagement, and the experiences individuals have within the health care system. This course was found to make a statistically significant increase in participants’ reported knowledge, skill, and confidence in communication.
Organizations are required to have processes in place to address health disparities. This course helps organizations improve patient education processes with diverse patient populations. It offers tools and a framework to understand patient education from an equity perspective, followed by concrete ways to apply what has been learned.
Because of the collaborative nature of these courses, they are available only to groups of 10 or more learners.