Our Services

Measurable, Sustainable Results

Communication is at the heart of every interaction you have with a patient, a coworker, or a client. Improving communication skills with diverse groups should be top of mind for everyone. However, these improvements have historically been difficult to implement.


That’s why we created our research-based “Courses + Action” process—to provide concrete, tangible results that are statistically significant. Using a strategy and structure developed at the University of Pennsylvania, we consult with health and business professionals to enhance communication while learning to embed equity in core processes.


Digital Health

Educating designers and purchasers of patient-facing digital health tools in how to avoid common mistakes that unintentionally limit accessibility.


Health Professionals & Health Systems

Leading anyone in a patient-facing role in a health system, private practice, ACO, or residency program to better, more equitable communication.


Public Health, Academic Centeres & Government

Faculty development on equity and its connections to education, plus workforce development on interprofessional and multisector communication.


Healthcare Industry Partners

Capacity-building and process improvement, expedited by our research-based Courses + Action process.



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Lots of research-based resources. No deficit perspectives.