Do your digital health tools meet federal agency guidelines for health literacy?
The content in apps, patient portals, devices, and websites is written in a way that is inaccessible to most Americans. Design dead-spots and unintentional errors limit accessibility in public-facing digital health tools.
We evaluate your digital health tools according to federal agency guidelines, help you avoid common mistakes that unintentionally leave people behind, and bring your content in line with your goals, through:
- Process improvement based on implicit bias, Culturally and Linguistically Appropriate Services (CLAS) standards, Federal agency health literacy guidelines, and adult learning principles
- Program Evaluation/QI for multicultural communication and health literacy
- Develop or enhance brand standards for communication and health literacy
“Dr. Liebel pointed out that some of our images, words, and other ways of communicating with users were not showing ourselves as culturally- and geographically-focused. This was hard to hear, but important to note, so we could do what we wanted to do (and thought we were doing)!”
Dr. Carole Hutchinson, Mailman School of Public Health, Columbia University, administrator for GetHealthyHarlem.org
Who we serve: Designers and purchasers of patient-facing digital health tools including
- Websites, Apps, Wearables & Devices
- Digital health affiliates
- Health IT
Contact us by filling out the form below: