Health Communication Partners LLC (HCP) works to improve patient relationships and employee retention through more equitable communication. Our experts provide consulting, online courses, and educational materials that focus on connecting with diverse people in culturally and linguistically appropriate ways.
The resources and services HCP provides are research-driven, spearheaded by Dr. Anne Marie Liebel, an Ivy League-educated literacy expert, mixed-methods researcher, and lifelong educator. Dr. Liebel’s “Courses + Action” process bridges the gap between academic research and clinical practice, allowing participants to immediately put what they learn into motion.
We also provide a members-only content platform of free, research-based tools and strategies, in addition to the podcast series “10 Minutes to Better Patient Communication.”
“Our facilitators appreciated the dialogue raising awareness of microaggressions and the challenges related to how bias plays into our relationships, while also exchanging ideas on how others in the group have managed similar challenges.”
Amy Windover, Ph.D. Director, Center for Excellence in Healthcare Communication, Cleveland Clinic
“What we particularly appreciated about her approach was the lasting value she was able to deliver to our organization–that we have the opportunity to carry forward in our journey on equity and equality in healthcare and health communications.”
Kelly Kelso, Karius Diagnostics
“Our website had been associated with public health research projects for several years. Our site usage dipped, and I was looking for ways to boost site engagement and improve the way we were communicating with our users. Dr. Liebel pointed out that some of our images, words, and other ways of communicating with users were not showing ourselves as culturally- and geographically-focused. This was hard to hear, but important to note, so we could do what we wanted to do (and thought we were doing)!”
Dr. Carole Hutchinson, Mailman School of Public Health, Columbia University, administrator for GetHealthyHarlem.org