Health Systems and Health Professionals Consulting
Advancing Health Equity and Improving Patient Outcomes
We understand the challenges your health system and hospital staff face: identification and elimination of health disparities, managing regulatory pressures, embedding equity across all lines of business, and much more. Our sustainable processes and evidence-based approaches help you meet these challenges head on through specialized training and technical assistance.
Our equity-centered health communication framework helps integrate equitable communication into existing workflows so organizations can make progress on health equity goals.
- Enhance cultural competency of providers and staff through specialized training and technical assistance
- Empower team members' capacity to identify hidden barriers to access and high quality care and services
- Promote value-based, person-centered care by reducing obstacles to culturally- and linguistically-appropriate care
Specialized Training
Our Courses + Action process is ideal for any patient-facing role in health systems, private practices, MCOs, and residency programs, including:
- Physicians
- Clinicians
- Nurses
- Patient navigators
- Patient health educators
- Certified health education specialists
“Our facilitators appreciated the dialogue raising awareness of microaggressions and the challenges related to how bias plays into our relationships, while also exchanging ideas on how others in the group have managed similar challenges.”
Amy Windover, Ph.D. Director, Center for Excellence in Healthcare Communication, Cleveland Clinic