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Testimonials

“Our facilitators appreciated the dialogue raising awareness of microaggressions and the challenges related to how bias plays into our relationships, while also exchanging ideas on how others in the group have managed similar challenges.”

Dr. Amy Windover

Director, Center for Excellence in Healthcare Communication, Cleveland Clinic

“What we particularly appreciated about her approach was the lasting value she was able to deliver to our organization–that we have the opportunity to carry forward in our journey on equity and equality in healthcare and health communications.”

Kelly Kelso

Karius Diagnostics

"Dr. Liebel’s holistic approach to addressing patient communication is groundbreaking. It gets those of us in the medical community thinking in terms of bi-directional communications.”

Dr. Carole Hutchinson

Mailman School of Public Health, Columbia University

“Dr. Liebel helped my colleagues and I appreciate that all of us strive to make sense of our world, and a significant part of our job as professionals is to recognize and start at our patient’s level of understanding."

Dr. Ralph A. Gillies

Associate Dean of Faculty Development, Medical College of Georgia at Augusta University

“Our facilitators appreciated the dialogue raising awareness of microaggressions and the challenges related to how bias plays into our relationships, while also exchanging ideas on how others in the group have managed similar challenges.”

Dr. Amy Windover

Director, Center for Excellence in Healthcare Communication, Cleveland Clinic

“What we particularly appreciated about her approach was the lasting value she was able to deliver to our organization–that we have the opportunity to carry forward in our journey on equity and equality in healthcare and health communications.”

Kelly Kelso

Karius Diagnostics

"Dr. Liebel’s holistic approach to addressing patient communication is groundbreaking. It gets those of us in the medical community thinking in terms of bi-directional communications.”

Dr. Carole Hutchinson

Mailman School of Public Health, Columbia University

“Dr. Liebel helped my colleagues and I appreciate that all of us strive to make sense of our world, and a significant part of our job as professionals is to recognize and start at our patient’s level of understanding."

Dr. Ralph A. Gillies

Associate Dean of Faculty Development, Medical College of Georgia at Augusta University

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Insights and Resources

Episode 188 How health literacy can help your patient relationships

October 25, 2024
Read / Listen about Episode 188 How health literacy can help your patient relationships

Our health literacy greatest hits, updated

October 18, 2024
Read / Listen about Our health literacy greatest hits, updated

Episode 187 Jessica Halem on communicating with LGBTQ+ patients Part 2

October 11, 2024
Read / Listen about Episode 187 Jessica Halem on communicating with LGBTQ+ patients Part 2
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Lots of research-based resources. No deficit perspectives.