I know you’re tired. You have good reason to be.
Friends, we’re gonna make it. We’re almost at the end of the most difficult year in our collective experiences. And there’s hope on the horizon.
Thank you for turning to HCP during this unbelievable time. Many, many thanks for your many, many downloads and shares. Our download rate doubled at the start of this year, and it’s stayed there. We have many new subscribers to our newsletter as well. Sign up here!
During the closing weeks of this year, take some time for yourself whenever you can.
And hey, maybe catch up on “10 Minutes to Better Patient Communication’s” most popular episodes of 2020. Not all of them are about COVID! They’re right here, in our annual countdown:
#10. How ordinary conversations in healthcare may contribute to health disparities [Rebroadcast]
What can individual health professionals do about helping to reduce health disparities? In this episode, you’ll learn about the role that ordinary, everyday language can play in health disparities, and what you can do to help.
#9. Reflective writing about COVID with Dr. Ann Ancona
Taking a moment to reflect can sound like a luxury right now. Yet pausing to stop, and intentionally consider what’s going on around us, can also provide emotional distance from all the intensity. In this episode, I talk with Dr. Ann Ancona of Kent State University about the power of reflective writing.
#8. Patient communication during COVID with Dr. Bevery Zavaleta
Dr. Beverly Zavaleta talks to us from the front lines in Texas about the significant communication challenges presented by COVID, how she and her team are dealing with them, and what’s she’s learned about making words matter.
#7. Dr. Renata Schiavo on health equity in health communication
How might health equity show up in health communication? Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare and Senior Lecturer at Columbia University, tells us her approach.
#6. Learning from COVID: 15 reflective practice prompts
I’m hoping to help you untangle some things, or perhaps slow the train down a bit, when it comes to what you’re learning right now. Each will help you reflect on what you’re learning right now, wherever you’re at, whatever you’re going through.
#5. Reflective practice on bias in healthcare: 4 questions
In this episode, you’ll learn 4 questions you can ask yourself–or a group you’re in–to engage in some reflective practice around bias in healthcare.
#4. Infodemics, trust, and communication about COVID-19
WHO has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. This episode looks at what trust has to do with communicating information.
#3. Dr. Ashley Love on interprofessional communication during a health crisis
This former state epidemiologist helped guide her state through the H1N1 outbreak. Dr. Ashley Love talks to us about how challenging interprofessional communication can be during a crisis, and two things health pros can do to improve their communication right now.
#2. 4 Reminders when communicating about a health threat
This episode aired on February 6–which feels like light years ago–when COVID was still a “health threat.” I was nervous, looking back at this episode: knowing what we know now, do my gentle reminders still hold up? I think so.
#1. Dr. Beverly Zavaleta on living with cancer and how it changed her approach to patients
Our most popular episode of the year was this physician’s story about being diagnosed with cancer, and confronting her assumptions about patients, communication, and education. Dr. Beverly Zavaleta tells us what happened, and how it changed her practice.
Thank you for all the downloads, listens, shares, and emails. If you haven’t reached out to say hi, or suggest a topic for another episode, you can drop me a line in the form below, or find me on Twitter or on Linked.
Happy Holidays, and let’s hear it for 2021!