Time is always a factor for health providers, and Pharmacists are no exception. When time is tight during the patient encounter, education can feel rushed, or rote. Yet when there’s little time, it’s especially important to be thoughtful and strategic about education. In an interview for “10 Minutes to Better Patient Communication,” Dr. Paul Ranelli […]
Curious about your communication? 5 quick ways to self-assess
I’ve recently taught three classes about communication in healthcare. They were for different groups – physicians, clinical and clerical staff, and public health. Yet there was one consistent challenge across all participants: stopping to take a good, clear look at their own communication. Today, I thought I’d ask you a question I asked in my […]
Addressing Implicit Bias Audiobook Bundle
There are subtle ways our everyday language can unintentionally disadvantage certain social or cultural groups. What’s more, ordinary institutional policies and practices can unwittingly reflect bias. But there are research-based steps you can take, right now. Addressing Implicit Bias Audiobook Bundle Based in decades of research on bias in language and policy, these materials […]
Multimodality and health literacy, in memory of Gunther Kress
As a confirmed health literacy fan, I’m glad for health professionals’ high level of awareness around health literacy. I am often asked some version of the question: what can we do better as a field to support patients in growing their health literacy? My goal in this short essay is to challenge the way you […]
LGBTQ health disparities and microaggressions
June is Pride month, and a perfect time to think about the power of our everyday language. If you’ve read around this site or heard my podcast series, you know I’m one of the people interested in how health disparities are related to words, phrases and terms used around issues of health. So this is […]
Webinar follow-up: Building BRIDGES in multi-sector communication Part 1
Earlier this week, I gave a a free live webinar on communication in multi-sector collaborations, in conjunction with Columbia University’s Mailman School of Public Health, and the Region 2 Public Health Training Center. It was called “Building BRIDGES: Understanding our Position in Multi-Sector Communication.” What do I mean by Building BRIDGES? BRIDGES is a working metaphor, and much more. BRIDGES is […]
