World-class research that’s easy-to-access Based in decades of research in learning, language, and policy, these materials share a commitment to reducing health disparities. Research-based steps you can take, right now. Audiobook bundles on sale now Further discounts for class sets – contact me Each bundle includes an audiobook, an ebook, and exclusive supplementary materials. And for a limited […]
Taking another look at implicit bias
Many of you read this site and tune in to our podcast series because you value reflective practice, thoughtful and intentional use of language, and reducing health disparities. You’re aware by now that health disparities are due to many factors that are man-made. And that one of them is implicit or unconscious bias. You probably […]
Free live webinar! Writing for the public: the Building BRIDGES approach
On December 3rd, I’m proud to offer you another FREE webinar on communication. Thanks to Columbia University’s Mailman School of Public Health, and the Region 2 Public Health Training Center for inviting me to present again. Tuesday December 3, 2019 12 p.m. -1 p.m. (EST) Register here Public health professionals often construct or contribute to written materials about health […]
Free on-demand webinar: Building BRIDGES to Communicate w/Multi-Sector Partners (Pt 2)
I’m proud to offer you another FREE webinar on communication in multi-sector collaborations via Train.org. Thanks to Columbia University’s Mailman School of Public Health, and the Region 2 Public Health Training Center for inviting me back! If you have to communicate with partners outside public health, including businesses, lawmakers, and the media–this is for you. And […]
Interview w/Dr. Paul Ranelli about “Giving and gathering” information
Time is always a factor for health providers, and Pharmacists are no exception. When time is tight during the patient encounter, education can feel rushed, or rote. Yet when there’s little time, it’s especially important to be thoughtful and strategic about education. In an interview for “10 Minutes to Better Patient Communication,” Dr. Paul Ranelli […]
Curious about your communication? 5 quick ways to self-assess
I’ve recently taught three classes about communication in healthcare. They were for different groups – physicians, clinical and clerical staff, and public health. Yet there was one consistent challenge across all participants: stopping to take a good, clear look at their own communication. Today, I thought I’d ask you a question I asked in my […]