Dr. Jonas Attilus was recently featured in a STAT News article. Dr. Attilus visited our show last year and talked about humility and power when physicians speak with patients. Hear about the article, and listen to his interview. EPISODE TRANSCRIPT At the start of 2021, we aired my interview with Dr. Jonas Attilus about humility […]
Patient Centered
How each of us can take structural-level action on health inequalities, right now
Current events have many of us thinking about laws and policies. Laws and policies are both potent social structures. So this month’s In Focus is about thinking–and acting–structurally on health inequalities. I invite you to acknowledge some of the often-invisible structures in your organization. Laws are structures. Policies are structures. Professional groups are structures. Informal social groups […]
Episode 127: 4 reasons to take the free CMS course on LGBTQ health
The Center for Medicare and Medicaid Services has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! Listen here and read the transcript below. EPISODE TRANSCRIPT I’m grateful that there are so many resources out there if you care about health equity and communication. In […]
25 useful phrases for dealing with conflict in patient interactions
“We take time to educate the patients on what’s being done. What’s expected of them. Avenues at their disposal. Processes if they’re unhappy. Or ways for them to get more information about the various programs for treatment within the clinic. However…” I was meeting with administrators, support staff, patient advocates, and providers of a clinic […]
Episode 119 The nature of health communication is social
Thinking of health communication as a transfer of information is certainly popular. In this episode, I’ll ask you to take a step back from that, and be willing to think differently about the nature of health communication. Listen here and read the transcript below. You may be used to thinking of communication as a transfer […]
Telling a patient something is not the same as teaching a patient something
Patient education is a cornerstone of care. Health Communication Partners has resources to help you provide effective education for each individual. For all educators. If you educate patients, clinicians, or both, these patient education resources are for you. No matter how long you’ve been an educator, no matter where your confidence level is–from newbie to […]