The Center for Medicare and Medicaid Services has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! Listen here and read the transcript below. EPISODE TRANSCRIPT I’m grateful that there are so many resources out there if you care about health equity and communication. In […]
Patient Centered
25 useful phrases for dealing with conflict in patient interactions
“We take time to educate the patients on what’s being done. What’s expected of them. Avenues at their disposal. Processes if they’re unhappy. Or ways for them to get more information about the various programs for treatment within the clinic. However…” I was meeting with administrators, support staff, patient advocates, and providers of a clinic […]
Episode 119 The nature of health communication is social
Thinking of health communication as a transfer of information is certainly popular. In this episode, I’ll ask you to take a step back from that, and be willing to think differently about the nature of health communication. Listen here and read the transcript below. You may be used to thinking of communication as a transfer […]
Telling a patient something is not the same as teaching a patient something
Patient education is a cornerstone of care. Health Communication Partners has resources to help you provide effective education for each individual. For all educators. If you educate patients, clinicians, or both, these patient education resources are for you. No matter how long you’ve been an educator, no matter where your confidence level is–from newbie to […]
Reflecting on health equity and communication
2021 was another interesting year, and I am glad we got through it together. As President of Health Communication Partners, I’m taking this time to reflect on, and recap, the resources we have provided this year to help inform and support your equity work as health professionals. Health Communication Partners provides health communication consulting in […]
Our Top 10 Most Popular Podcast Episodes of the Year
I love this time of the year! And counting down our most-listened-to episodes of the year is really a treat for me. It’s no surprise that vaccine communication shows up here and there. But thankfully, Covid-related topics don’t dominate. Health equity does! On to the countdown… #10 Revisiting Patient Misconceptions We revisited the first topic […]