Last week, I was at the Chronic Disease Prevention Symposium, where I gave a plenary session on health literacy. After my talk, there was time for questions. Eventually, one physician raised his hand. Taking the microphone, he said he’d appreciated my talk. Then, he asked (as closely as I can recall): What if we need […]
One thought on health communication and chronic disease
“Well, like the food for instance, it wasn’t a very extensive list of what you could eat, it was very limited and most of the food I eat wasn’t on it…” (participant, Carolan Gill & Steele 2012) You can’t be in health communication and health literacy without hearing about chronic disease, non-communicable diseases, and disease […]
When you want to do something about health literacy right now
Some people talk about health literacy like it’s something out there. Something that’s big, immutable, remote. I don’t have time for that. And neither do you. Health literacy is real. It’s not new. And it happens nearly everywhere, every day, with everyone. Still, concrete examples of what you can do about health literacy are hard […]
This may change the way you think about patient education
You’ve seen me talking about patient education quite a bit around here, on the podcasts and in the articles. And sure, maybe you have a bunch of past CMEs on patient education cluttering up your cloud storage right now. It’s kind of the modern equivalent of the dusty binders on the shelf. I’m not immune. […]
3 communication hints for hotspotting teams
Hotspotting is hot! I have had friends on hotspotting teams telling me about it for some time now. Certainly there are other terms for the process of using claims data to identify those patients who frequently use healthcare systems, but are poorly served by them. It’s probably happening in a health system near you. Whatever […]
“Are we using technical terms that are not appropriate for any patient?”
“Are we using technical terms? That are not appropriate for any patient?” This was a physician group administrator talking with me on the phone. This group had reached out to me, and I was asking about the problems they were facing. This was one of the first things the administrator said. I hear versions of […]
