A while ago, I wrote a piece called 5 steps to improve your patient education. I promised I would gradually dig deeper into each of the 5 steps. Last month I dove into the topic of patients’ background knowledge and how it can help you. This time, it’s about your subject matter. Your medical knowledge. […]
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Why talking about unconscious bias can make people nervous
Examining and addressing unconscious biases has become an important goal for many in the medical community. Everyone has it, and the consequences are significant. But addressing it is slow and difficult work. In this episode, you’ll learn: people’s personal fears around unconscious bias people’s concerns about organizations & institutions when it come to discussing unconscious […]
Infographic: 11 Health literacy tips for providers
October is Health Literacy Month, and we’re celebrating! We even brought you a present: a snazzy infographic. Health literacy is kind of a big deal (but you knew that already). Still, it seems there’s not too much talk about concrete, specific steps that providers can take – to do something about improving patients’ health literacy. […]
Why addressing unconscious bias can make people nervous
Last week I was in Baltimore, at the International Conference on Communication in Healthcare/Health Literacy Annual Research Conference. Every one of the keynote addresses discussed biases and stereotypes. Every one. (Biases and stereotypes was not the conference theme.) The importance of examining and addressing unconscious biases seems to be well understood in the research community. […]
11 Tips to Improve Patients’ Health Literacy
Health literacy is one of the hottest topics in health communication. In this episode, you’ll learn 11 quick things you and your colleagues can do to prepare for patients with low literacy, and help improve all patients’ health literacy. Show Transcript: Hi This is 10 minutes to better patient communication. I’m Dr. Anne Marie Liebel. […]
If you wonder about these health communication issues, you’re not alone
When things go wrong at work–or something just bugs us–it can be easy to push these negative thoughts aside and move on. It’s especially easy to dismiss our concerns if we don’t hear others talking about similar issues. Maybe, we tell ourselves, it’s nothing. Or we assume it’s a problem no one else has. So it shouldn’t […]