Sometimes, patient teaching just doesn’t go well. You’re doing what you can, but you can tell you’re not getting through. There is hope! In this episode, you’ll learn why you want to separate your plan from your goals how to pivot in the moment three steps that will shift a patient education that’s not going […]
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How to pivot when your patient education isn’t working
This week, I’ll start with a scary story. The clock is ticking. The spotlight is on you. You’re the person everyone wants a part of. And you’re in the middle of educating a patient on a crucial topic. But it’s going nowhere. Crickets. “The strategy I’ve been recommending for years was not working.” “I was […]
How a small change in what you say can improve your patient education
You know your stuff. This episode is about how you’re using your medical knowledge during patient education. Specifically, you’ll learn about one crucial shift you can make in your language to improve your patient education. EPISODE TRANSCRIPT Hi This is 10 minutes to better patient communication. I’m Dr. Anne Marie Liebel. In this series, I […]
2 ways to improve your medical metaphors
A physician was talking with me about an article I wrote on metaphors, a few months ago. He agreed it was a hot topic, and an important one to stop and take time to consider: “Metaphors and analogies are something we do casually, without much thought,” he said. “Sometimes the metaphor did not give the […]
Make this one change to improve your patient education
A while ago, I wrote a piece called 5 steps to improve your patient education. I promised I would gradually dig deeper into each of the 5 steps. Last month I dove into the topic of patients’ background knowledge and how it can help you. This time, it’s about your subject matter. Your medical knowledge. […]
Why talking about unconscious bias can make people nervous
Examining and addressing unconscious biases has become an important goal for many in the medical community. Everyone has it, and the consequences are significant. But addressing it is slow and difficult work. In this episode, you’ll learn: people’s personal fears around unconscious bias people’s concerns about organizations & institutions when it come to discussing unconscious […]