“We’ll see you and Katie on Monday. Take it easy this weekend,” the vet tech says on the other end of the phone. “Thanks,” I say, and my voice can’t escape cracking, and I hang up the phone and cry. It’s Saturday. The Monday appointment will likely have only one outcome. I am standing at […]
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Upgrade your patient education. Fast. Here. Now.
Partners, I’m proud to announce – the Effective Patient Education Audiobook Bundle This bundle will make your life easier. And it might change the way you think about patient education. You see many patients in a day and have a high level of complexity to deal with. You want patients to trust you, hear […]
Why addressing unconscious bias can make people nervous
Last week I was in Baltimore, at the International Conference on Communication in Healthcare/Health Literacy Annual Research Conference. Every one of the keynote addresses discussed biases and stereotypes. Every one. (Biases and stereotypes was not the conference theme.) The importance of examining and addressing unconscious biases seems to be well understood in the research community. […]
Communication when the patient (or parent) is a provider
We’re celebrating the 2nd anniversary of HealthCommunicationPartners.com. One of the wonderful facets of my work is the people I get to meet. Recently, I interviewed Dr. Ann Ancona from Kent State University for 10 Minutes to Better Patient Communication. Dr. Ancona talked about a specific communication challenge she faces as a provider and an educator: […]
6 handy infographics
We’re celebrating our 2nd anniversary here at HealthCommunicationPartners.com. And we brought you a gift! It’s party time at Health Communication Partners Our present to you: 6 exclusive infographics, all right here in one neat package. These Health Communication Partners original infographics cover some basic (and definitely not-basic) information in health literacy, patient education, and health […]
Available now: free webinar on multi-sector communication
Hello friends, I’m proud to offer you a free webinar on communication in multi-sector collaborations, in conjunction with Columbia University’s Mailman School of Public Health, and the Region 2 Public Health Training Center. “Building BRIDGES: Understanding our Position in Multi-Sector Communication.” Click here to access free webinar This webinar is first in a three-part series designed […]
Four familiar problems with health literacy
Because health literacy is such a broad term, it can be frustrating to work with, get advice on, or give advice on. This sentiment was front and center recently, when I gave a plenary about health literacy in a session the organizers had titled: “The Stumbling Block: Health Literacy.” Here, I’m considering some challenges you […]
It’s the 50th episode of 10 Minutes to Better Patient Communication
Thank you, everyone! It’s our 50th episode today! Without you, we would not have gotten here. You may know I co-produce the “10 Minutes to Better Patient Communication” series with my brother Joe. What you might not know is why we do this, and what goes into it. A while back, I asked Joe what […]
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Health Communication Partners is about health literacy, digital health literacy, patient education, and health communication. With a constant drumbeat of reflective practice, equity, avoiding deficit perspectives, and being culturally- and linguistically-relevant. The resources on HealthCommunicationPartners.com are not based on what I think you need to hear. They’re based on the challenges that people like you […]
