Our show 10 Minutes to Better Patient Communication was recently listed as one of the Top 10 Patient Engagement Podcasts by Million Podcasts. This was a bit surprising, because you may have noticed I’ve kept the show pretty low-key in terms of promotion. So it’s encouraging to see it gaining visibility simply through word of […]
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6 ChatGPT prompts for patient communication
Quick ways to up your game in patient communication. I’ve done the prompt design work for you! Have you been using chat GPT? Yeah, me too. So in today’s episode, I’m going to share six chat GPT prompts you can use to improve your patient communication. Hi, everybody. This is 10 Minutes to Better Patient […]
Infographic: 5 Interprofessional Communication Tips
Communicating well with professionals in and beyond our usual sphere is an essential skill. And it’s close to my heart. Like many of you, I do it every day. It’s tricky work. I like to think I’ve gotten better at it over time, but it can still get me queasy and second-guess-y. I’ve written and […]
Episode 204 Joel Helbling on building strong teams through feedback
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Joel Helbling on building strong teams through feedback
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Celebrating Pride 2025
During Pride Month, we’re reminded that effective communication with LGBTQ+ patients isn’t just about inclusion. It’s also about safety, trust, and clinical quality. Decades of research tell us what many LGBTQ+ patients already know: communication can shape whether you feel safe, seen, or if you’re willing to come back. If you’re someone who cares about […]