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Health Communication, Patient Centered, Reflective Practice, Uncategorized

Communication, and the death of a pet

Communication, and the death of a pet

“We’ll see you and Katie on Monday. Take it easy this weekend,” the vet tech says on the other end of the phone. “Thanks,” I say, and my voice can’t escape cracking, and I hang up the phone and cry. It’s Saturday. The Monday appointment will likely have only one outcome. I am standing at […]

June 22, 2018 by Anne Marie Liebel

Culturally & Linguistically Appropriate, Health Communication, Patient Centered, Patient Education, Reflective Practice, Uncategorized

Upgrade your patient education. Fast. Here. Now.

Upgrade your patient education. Fast. Here. Now.

Partners, I’m proud to announce – the Effective Patient Education Audiobook Bundle   This bundle will make your life easier. And it might change the way you think about patient education. You see many patients in a day and have a high level of complexity to deal with. You want patients to trust you, hear […]

April 13, 2018 by Anne Marie Liebel

Culturally & Linguistically Appropriate, Health Communication, Patient Centered, Reflective Practice

Why addressing unconscious bias can make people nervous

Why addressing unconscious bias can make people nervous

Last week I was in Baltimore, at the International Conference on Communication in Healthcare/Health Literacy Annual Research Conference. Every one of the keynote addresses discussed biases and stereotypes. Every one. (Biases and stereotypes was not the conference theme.) The importance of examining and addressing unconscious biases seems to be well understood in the research community. […]

October 20, 2017 by Anne Marie Liebel

Patient Education

“How can we be effective in the short amount of time we have?”

“How can we be effective in the short amount of time we have?”

Patient education is a cornerstone of care. You see many patients in a day and have a high level of complexity to deal with. Your patient education is also expected to achieve multiple simultaneous goals, under increasingly restricted circumstances. A nurse administrator asked me the question that’s the title of this article. It’s no secret […]

February 15, 2019 by Anne Marie Liebel

Health Literacy

Health literacy as an interaction, Part 1

Health literacy as an interaction, Part 1

On this date, 14 years ago, Louise Rosenblatt died. She was 100 years old. Louise Rosenblatt was a researcher in reading and writing for nearly the entire 20th century (!!) and into the 21st. Maybe you’ve heard of her. If you haven’t, a Google search for her will yield about 3 billion results. So I’ll […]

February 8, 2019 by Anne Marie Liebel

Culturally & Linguistically Appropriate, Health Communication, Reflective Practice

5 Tips to help your interprofessional communication

5 Tips to help your interprofessional communication

Over the last six weeks, four different health care professionals have asked me about interprofessional communication. Two were public health administrators, one was a medical educator, and one was a physician-administrator. All four were in different organizations. I don’t know why the sudden uptick. But I am taking notice, and taking this chance to share […]

February 1, 2019 by Anne Marie Liebel

Culturally & Linguistically Appropriate, Health Communication, Patient Education, Reflective Practice

3 Quick ways to improve your day-to-day patient communication

3 Quick ways to improve your day-to-day patient communication

The providers I speak with know that communication is central to their ability to do their jobs well. They know how much patient education matters to outcomes, short-term and long term. They want to get through to every patient, not just some of them. I join my voice with those who make issues of patient communication and education central […]

January 25, 2019 by Anne Marie Liebel

Culturally & Linguistically Appropriate, Health Communication, Patient Centered

One thought on health communication and chronic disease

One thought on health communication and chronic disease

“Well, like the food for instance, it wasn’t a very extensive list of what you could eat, it was very limited and most of the food I eat wasn’t on it…” (participant, Carolan Gill & Steele 2012) You can’t be in health communication and health literacy without hearing about chronic disease, non-communicable diseases, and disease […]

January 18, 2019 by Anne Marie Liebel

Health Communication

A communication problem that can derail your digital health tools

A communication problem that can derail your digital health tools

You know that clear communication between patient and providers is essential. It’s no different for digital health tools, such as apps, patient portals, devices, telehealth, and the most popular digital health tool, websites. Clear communication in and through digital health tools is complex in its own right.  Based on a recent podcast with me and […]

January 11, 2019 by Anne Marie Liebel

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“Dr. Liebel’s podcast helped my graduate students see the value in assessing health literacy, and the importance of assessing a family’s and child’s ability to understand health information.”

Ann Ancona, MSN, APRN, CPNP-PC, CNE Coordinator, Pediatric Nurse Practitioner Concentration, Kent State University College of Nursing

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"Dr. Liebel's holistic approach to addressing patient communication is groundbreaking. It gets those of us in the medical community thinking in terms of bi-directional communications. And remembering that all patients are already experts in how their bodies feel, even if they don't understand all the complex details of how it works."

Dr. Carole Hutchinson, Mailman School of Public Health, Columbia University

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