What do I need to know about communication to be better at it? I hear this …
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What is the emotional impact of your patient communication?
A physician was telling me about a total patient communication fail. He did …
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4 benefits to eliciting patient knowledge
Einstein famously promoted the value of curiosity, in life and in scientific …
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Laser-focus your patient education efforts with this one question
Many physicians have talked with me about improving their patient education. …
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Quickly assess your patient communication with this time-tested approach
The physicians who speak with me want to be more conscious of their language. …
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How to pivot when your patient education isn’t working
Sometimes, patient teaching just doesn't go well. You're doing what you can, but …
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