It’s easy to think about technology and machines as objective, neutral, value-free. But just this month, three recent major organizations–TIME magazine, NPR, and the AMA–have published work about bias in technology. In this episode, my brother Joe (who’s a health IT pro) and I take a look at a TIME magazine article about research into bias […]
“How can we be effective in the short amount of time we have?”
Patient education is a cornerstone of care. You see many patients in a day and have a high level of complexity to deal with. Your patient education is also expected to achieve multiple simultaneous goals, under increasingly restricted circumstances. A nurse administrator asked me the question that’s the title of this article. It’s no secret […]
Health literacy as an interaction, Part 1
On this date, 14 years ago, Louise Rosenblatt died. She was 100 years old. Louise Rosenblatt was a researcher in reading and writing for nearly the entire 20th century (!!) and into the 21st. Maybe you’ve heard of her. If you haven’t, a Google search for her will yield about 3 billion results. So I’ll […]
Is mentoring on your mind? 4 ways to think about mentoring in the health professions
Whether you are a mentor, have a mentor, or want a mentor, this episode’s for you. I break down four domains–four ways of thinking–about mentoring and mentoring programs that may be helpful to you in the health professions. EPISODE TRANSCRIPT A couple years ago, I had a set of conversations with a physician in Academic Medicine who […]
5 Tips to help your interprofessional communication
Over the last six weeks, four different health care professionals have asked me about interprofessional communication. Two were public health administrators, one was a medical educator, and one was a physician-administrator. All four were in different organizations. I don’t know why the sudden uptick. But I am taking notice, and taking this chance to share […]
3 Quick ways to improve your day-to-day patient communication
The providers I speak with know that communication is central to their ability to do their jobs well. They know how much patient education matters to outcomes, short-term and long term. They want to get through to every patient, not just some of them. I join my voice with those who make issues of patient communication and education central […]