Many physicians have talked with me about improving their patient education. This makes sense; it’s a topic tightly woven together with patient communication and health literacy. So, several months ago I wrote “5 steps to improve your patient education.” It’s a quick fly-over of many educational strategies. I promised I would gradually dive deeper into […]
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How to pivot when your patient education isn’t working
This week, I’ll start with a scary story. The clock is ticking. The spotlight is on you. You’re the person everyone wants a part of. And you’re in the middle of educating a patient on a crucial topic. But it’s going nowhere. Crickets. “The strategy I’ve been recommending for years was not working.” “I was […]