During Pride Month, we’re reminded that effective communication with LGBTQ+ patients isn’t just about inclusion. It’s also about safety, trust, and clinical quality. Decades of research tell us what many LGBTQ+ patients already know: communication can shape whether you feel safe, seen, or if you’re willing to come back. If you’re someone who cares about […]
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Episode 203 Inspiration for communicating across difference.
Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […]
Inspiration for communicating across difference
Today, communicating across our differences is both difficult and necessary. The more divisive the dominant rhetoric becomes, the more we need to look to each other for connection. The more we’re told it’s really an “us versus them” fight, the more we need to question those misleading and false binaries. But this is hard work. […]
Episode 202 “We’re collaborators, but we want to win.” Managing competition in collaborations
Competition and collaboration are sometimes thought of as opposites. I’ll share one thing people can do to help collaborations go better even when there’s competitors in the room. Collaborations have always been popular, but it’s possible today they’re getting more common and that the stakes may be getting higher. So in today’s episode, I’m gonna […]
Celebrating 200 Episodes! Part 2
You may have heard… Our series, “10 Minutes to Better Patient Communication,” has made it to a big ol’ podcast milestone: 200 episodes! Thank you so much for listening, sharing and downloading. We wouldn’t be here without you. Hey and keep in touch – connect with me on Linked and make sure you’re getting our newsletter. For fun, […]
Episode 201 Dr. Saria Saccocio shares 2 steps to find your way out of chaos
Today’s chaotic environment can leave us feeling unmoored and lost. Dr. Saria Saccocio explains 2 steps she’s using these days to manage the chaos, and reclaim some power. In today’s episode, Dr. Saria Sacocho returns to the show and offers some incredibly timely advice on getting yourself out of chaos. Hi everybody, this is “10 […]