Our show 10 Minutes to Better Patient Communication was recently listed as one of the Top 10 Patient Engagement Podcasts by Million Podcasts.
This was a bit surprising, because you may have noticed I’ve kept the show pretty low-key in terms of promotion. So it’s encouraging to see it gaining visibility simply through word of mouth and resonance. That’s all you, so thanks!
I started this series to bridge disciplines. To help health professionals strengthen how you engage with your patients. I do that by bringing some of the world’s best studies on language and learning into the health sector. I’m drawing from research that looks at human connection and communication through an uncommon lens. Not to replace what you know, but to offer another angle. One that often makes familiar things feel new, and opens up practice-based, respectful ways to approach communication.
It’s outside the mainstream, but you’ve told me it resonates because it helps you name what’s already true in your experience. For that, I’m incredibly grateful.
In the Top Ten spirit, based on 2025 download data, these are YOUR ten most popular episodes from our full archive.
10. Handling interpersonal conflict
Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication.
9. Joe Liebel on Emotional Intelligence and workplace communication
Our 200th episode! You hear about emotional intelligence in the workplace from a familiar voice.
8. Reflecting on the connections between health disparities and communication
I share what might be an unpopular opinion about the role of expert recommendations in our communication efforts.
7. 4 stories to tell in an interview
Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions.
6. Don’t make these 7 Quality Improvement mistakes
Learn about 7 common QI trip hazards, and how you can avoid them.
5. Dr. Ashley Love on communication about mental health in AANHPI communities
Dr. Love returns to share powerful stories about the importance of culture and context in communication, the heterogeneity in the broad AANHPI classification, and more.
4. Previewing a free maternal health course from OMH
As of today, it’s still up on the HHS site. Ssh.
3. “If communication isn’t part of your quality improvement, it should be.”
Learn 20 different ways communication can help in QI. In 10 minutes!
2. Why focus on communication?
See, this is why I love you: you don’t shy away from the big questions: Why are we here? What are we doing? Why are we doing it this way?
1. Addressing health equity is “the important topic of our times”
Two years ago, I wondered: what is the past–and future–of health equity research, theory, practice, and policy. What do you think of my answers now?
