Addressing Implicit Bias Audiobook Bundle There are subtle ways our everyday language can unintentionally disadvantage certain social or cultural groups. What’s more, ordinary institutional policies and practices can unwittingly reflect bias. Based in decades of research on bias in language and policy, these materials share a commitment to reducing health disparities. research-based steps you can […]
4 tips for sharing information with a patient or client
Last week, I was at the Chronic Disease Prevention Symposium, where I gave a plenary session on health literacy. After my talk, there was time for questions. Eventually, one physician raised his hand. Taking the microphone, he said he’d appreciated my talk. Then, he asked (as closely as I can recall): What if we need […]
13 prompts to help you reflect on your patient communication
As you might expect, I often talk with providers about their patient communication, and sometimes those providers are physicians. As with any providers, physicians have their own reasons for seeking some communication support. For instance, one physician put it to me this way: “I do some of the right stuff you’re talking about, but I […]
Two structural concerns that can bog down interprofessional communication
I was talking recently to a health administrator about communication between different groups in the hospital system. He said, “Interdepartmental communication has been historically very difficult. There were different incentives that made working together something people didn’t want to do. If your department didn’t make the numbers, you’re in trouble, you’re the one out of […]
5 Tips to help your interprofessional communication
Over the last six weeks, four different health care professionals have asked me about interprofessional communication. Two were public health administrators, one was a medical educator, and one was a physician-administrator. All four were in different organizations. I don’t know why the sudden uptick. But I am taking notice, and taking this chance to share […]
3 Quick ways to improve your day-to-day patient communication
The providers I speak with know that communication is central to their ability to do their jobs well. They know how much patient education matters to outcomes, short-term and long term. They want to get through to every patient, not just some of them. I join my voice with those who make issues of patient communication and education central […]
