Welcome to our new listeners! Here’s some steps you can take today if you’re concerned about how bias can show up in patient education–beyond individual-level biases. If you’re working hard on patient education, I see you. This episode’s for you. In this episode, I offer some steps you can take today to level up a […]
Reflective Practice
This may change the way you think about patient education
This week, a client was telling me about a talk she’d attended at a recent DEI conference. There was disappointment, but a sense of resolve in her voice, as she told me about this talk. The speaker had cited statistics on how little impact typical trainings have, when it comes to deep issues like unconscious […]
Episode 162 11 Updated health literacy tips
Today I open a health literacy time capsule, and talk about what’s changed. 6 years ago, I gave you 11 health literacy tips. Which are outdated? Which stand the test of time? What do I wish I’d said? Find out! It’s health literacy month and our 6th anniversary as a podcast series. So I’m combining […]
Episode 160 How to shift out of a deficit model on patients
There’s a difference between identifying someone’s needs, and regarding the person as being deficient. In this episode, you’ll learn about how common deficit models are in health care some of the damage they can do two things you can do to turn away from a deficit perspective. Do you know what a deficit perspective is? […]
Reflective practice, 5 different ways
Since 2017, you’ve turned to HCP for equity-oriented support in communication and patient education. What helps make our approach unique is reflective practice. Professionals across the health sector constantly reflect. On what we do, what we take for granted, and how we can do better– in our communities, as professionals, as human beings. And how […]
Episode 158 Dr. Raj Sundar on considering cultural context during patient communication, Part 1
Physician and podcast host Dr. Raj Sundar talks with me about his efforts to improve his practice by considering cultural context during patient communication. Today’s episode is about communicating across cultural difference. I get to sit down with family physician Dr. Raj Sundar who has a special interest in getting better at communicating with patients […]