Communicating well with professionals in and beyond our usual sphere is an essential skill. And it’s close to my heart. Like many of you, I do it every day. It’s tricky work. I like to think I’ve gotten better at it over time, but it can still get me queasy and second-guess-y. I’ve written and […]
Reflective Practice
Episode 204 Joel Helbling on building strong teams through feedback
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Celebrating 200 Episodes!
Our series, “10 Minutes to Better Patient Communication,” has made it to a big ol’ podcast milestone: 200 episodes! Thank you so much for listening, sharing and downloading. We wouldn’t be here without you. Hey and keep in touch – connect with me on Linked and make sure you’re getting our newsletter. For fun, we’re […]
Shining a light on Public Health
We’re honoring the public health professionals who’ve visited the show over the years to tell stories of their work supporting the health of people in the US and all over the world. Let’s keep shining a light on public health. Have a listen and get inspired by the public health professionals who’ve stopped by to […]
Honoring Women’s History Month
Happy Women’s History Month to all of us! It was fun going through the archives to highlight more of the phenomenal women who’ve shared their wisdom with us over the years. Putting this together, I really appreciated the range and variation of the topics that our guests have chosen to speak about, and the depth […]
Episode 198 Don’t make these 7 Quality Improvement mistakes
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, “Tell us what we’re getting wrong so we can fix it!” This episode’s for you, […]