Our live event is just around the corner! It’s just one of many ways HCP can take things off your plate. Because you’re listening to this show, chances are you’re also working on some of the most deep-seated and persistent problems facing society today. I talk with my colleague, India Menon, about what it means […]
Patient Centered
Episode 168 Dr. Bradley Block on efficiency in patient communication
In today’s episode, I talk about time with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned about efficiency in patient communication. Time. It’s the ultimate constraint on any interaction. In today’s episode, I talk with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned […]
Episode 166 Your top communication question, answered
I share the most common question I get asked as a communication expert. I tell you how I answer, and break down why it works. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of […]
This may change the way you think about patient education
This week, a client was telling me about a talk she’d attended at a recent DEI conference. There was disappointment, but a sense of resolve in her voice, as she told me about this talk. The speaker had cited statistics on how little impact typical trainings have, when it comes to deep issues like unconscious […]
Episode 163 “Women, Power, and cancer” and communication
I look at a recent report from a Lancet Commission on Women, Power, and cancer, and consider where communication comes into it. I finish with something you can do if you’re thinking about power in your communication. Today’s episode is about communication and power. We’re looking at a recent report from a Lancet Commission on […]
Episode 162 11 Updated health literacy tips
Today I open a health literacy time capsule, and talk about what’s changed. 6 years ago, I gave you 11 health literacy tips. Which are outdated? Which stand the test of time? What do I wish I’d said? Find out! It’s health literacy month and our 6th anniversary as a podcast series. So I’m combining […]