Really, y’all. This blows me away. Last week, we had a thousand downloads of our podcast series in a single day. A single day! This incredibly niche podcast series, about equitable communication and education in healthcare, was downloaded 994 times in one. Single. Day. WOOHOO! 1K in 1 Day! I’ll tell you, it’s been fun […]
Culturally & Linguistically Appropriate
How each of us can take structural-level action on health inequalities, right now
Current events have many of us thinking about laws and policies. Laws and policies are both potent social structures. So this month’s In Focus is about thinking–and acting–structurally on health inequalities. I invite you to acknowledge some of the often-invisible structures in your organization. Laws are structures. Policies are structures. Professional groups are structures. Informal social groups […]
Episode #128 Why NYCHealth’s Language Use Guide is so good
The New York City Department of Health has a language use guide on its site. I preview it, and tell you 5 reasons why you should check it out. EPISODE TRANSCRIPT The NYC Department of Health has a language use guide on its site. A language use guide! From major health department! As a researcher […]
Episode 127: 4 reasons to take the free CMS course on LGBTQ health
The Center for Medicare and Medicaid Services has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! Listen here and read the transcript below. EPISODE TRANSCRIPT I’m grateful that there are so many resources out there if you care about health equity and communication. In […]
Episode 126 Five quick ways to improve patient communication
Improving patient communication is a marathon, not a sprint. But who doesn’t need a quick win now and again? In this episode, you’ll learn 5 quick ways to boost your patient communication efforts. Listen here and read the transcript below. EPISODE TRANSCRIPT Improving patient communication is a marathon, not a sprint. Sustained change takes time. […]
12 Health communication tools and resources I use (all free!)
In the spirit of gratitude, I want to share some of the tools and resources I’m thankful for these days. Life is busy, and we’re swimming in information, so it can be hard to know what to grab. These are about patient education, patient communication, health literacy, and more. And they’re all free (some ask […]