I’ll get right down to business: You care about patient communication because you know what a difference it makes to the care you provide. The many health care professionals I’ve talked to over the years, like you, care about patient communication. And over time, I have heard some common problems, challenges, and requests when it […]
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“We’re always, always being asked to do one more thing.”
Several months ago, I was talking to an oncologist about provider education. He told me about his usual experience with provider education at his organization, with an edge to his voice: “We are always, always being asked to do one more thing. Things added on. Little things…and it’s constant and it’s so frustrating.” This ‘one […]
Do you make these 6 mistakes in your cross-cultural communication?
The rise of non-communicable disease. The opioid epidemic. Widening health disparities. These complex health issues are also complex communication issues. As physicians, providers, public health professionals, medical educators, and patient advocates, you are communicating with people every day about difficult, emotionally-charged, and ‘taboo’ topics. And you are sometimes talking with people from different social and […]
25 Health literacy tips & tactics
We’re wrapping up Health Literacy Month here at Health Communication Partners. Every care provider knows that great communication is part of great care. That includes communication before, during, and after the patient encounter. To support such great communication, I like to explore the different ways we can think about, research, and ‘do’ health literacy – […]
4 handy reminders about health literacy
In the last several years, health literacy has become the patient safety and quality issue that everyone is supposed to be paying attention to. The WHO is working on it, along with multiple federal agencies and professional organizations. Health communication researchers have been on it for decades now (way before it was cool). It has […]
Health literacy and health apps
Talking about health apps turns out to be a complex health communication issue, wrapped in another complex health communication issue. If you talk about, manage, or develop health apps, this episode is for you. You’ll get a quick glance at the field; why health literacy matters; and three things you can do to stay on […]