An OB-GYN and I were talking about a recent presentation she’d seen from a …
[Read more...] about The easily-overlooked first step in cross-cultural communication
“I can’t follow my patient home”
Health is not a level playing field. To understand people’s health-related …
How cell phones can help you with patients’ health literacy
A medical educator recently gave me some feedback from her students on a talk …
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When it feels like a culture gap between you and your patient
I am continuously meeting providers who are seeking out new ways to connect …
[Read more...] about When it feels like a culture gap between you and your patient
From “pee-pee” to “pee” to “urine:” how words work in health
I get to say 'pee pee' a lot in this episode about improving patient …
[Read more...] about From “pee-pee” to “pee” to “urine:” how words work in health
25 different ways to elicit important information
I recently heard a Family Practice Physician comment on the importance of …
[Read more...] about 25 different ways to elicit important information