I interview Dr. Ann Ancona about a specific communication challenge she faces as a provider and an educator: communication when the patient (or parent) is a medical professional. You’ll learn why this can be a problem, what can go wrong, and what to keep in mind the next time you’re communicating with a patient or […]
Multimodality and health literacy, in memory of Gunther Kress
As a confirmed health literacy fan, I’m glad for health professionals’ high level of awareness around health literacy. I am often asked some version of the question: what can we do better as a field to support patients in growing their health literacy? My goal in this short essay is to challenge the way you […]
Infographic: 13 ways to reflect on patient/client communication
Here at Health Communication Partners, we think (and talk and write) about health communication all the time. It’s, y’know, in our name. Of all the possible ways of approaching the issue of communicating with patients, this is one of my favorites. That’s partly because when it comes to communicating as professionals, reflective practice can help […]
What does “healthy” mean to your patient or client?
You have information that will help your patients be healthier. But what about when you have differences of opinion on what healthy means? In this episode, I’m diving into these differences. And you’ll learn how to keep differences from getting in the way, when they occur between you and your patient. EPISODE TRANSCRIPT As providers, you […]
LGBTQ health disparities and microaggressions
June is Pride month, and a perfect time to think about the power of our everyday language. If you’ve read around this site or heard my podcast series, you know I’m one of the people interested in how health disparities are related to words, phrases and terms used around issues of health. So this is […]
Health communication workshops customized for your organization
It’s the time of year when organizations are looking ahead into education, events, and professional development for their schedule. I can help you with that. I’ve just finished delivering a webinar at Columbia University’s Mailman School of Public Health on multi-sector communication. I’m already deep into creating a 90-minute workshop, a half-day course, and another webinar. […]