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The work I do is collaborative, responsive, and shaped by the people I work with. Over time, certain themes have come up in what clients say they value most about our process, our results, and how we get there. Here’s what clients have shared about our work together—in their own words. 1. Starting With What’s […]

Solving complex problems with limited time is the daily reality for many of us. Today, Dr. Ayo Olagoke joins us to explore how AI can make that a little easier in the world of health communication. Are you tackling big problems but are shy on time and resources? Thought so. So you’ll want to listen […]

During Pride Month, we’re reminded that effective communication with LGBTQ+ patients isn’t just about inclusion. It’s also about safety, trust, and clinical quality. Decades of research tell us what many LGBTQ+ patients already know: communication can shape whether you feel safe, seen, or if you’re willing to come back. If you’re someone who cares about […]

Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for  talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […]

Today, communicating across our differences is both difficult and necessary. The more divisive the dominant rhetoric becomes, the more we need to look to each other for connection. The more we’re told it’s really an “us versus them” fight, the more we need to question those misleading and false binaries. But this is hard work. […]

Competition and collaboration are sometimes thought of as opposites. I’ll share one thing people can do to help collaborations go better even when there’s competitors in the room. Collaborations have always been popular, but it’s possible today they’re getting more common and that the stakes may be getting higher. So in today’s episode, I’m gonna […]