Everyone has equity goals we’re trying to reach, often as part of our regular jobs. In this episode I offer some help, maybe encouragement on how we can advance on our health equity goals, by taking equity lenses on communication. Hi everybody, this is “10 Minutes to Better Patient Communication” from Health Communication Partners. I’m […]
Reflective Practice
Announcing our new course: Equitable Patient Education
Effective patient education improves health outcomes. Six decades of research proves patient education’s effectiveness on patients’ physical, psychological and physiological outcomes [1,2,3]. Patient education is also cost-effective [4]. For every dollar invested in patient education, 3-4 dollars are saved [5]. Patient education also has the potential to impact health equity. As an essential component of […]
Episode 150 1 question to ask when you’re using equity lenses
It’s great that ‘equity lenses’ is a concept that’s made it into wider use. Here’s one important question I’m going to suggest you keep in mind if you decide to put on equity lenses. EPISODE TRANSCRIPT There’s a phrase I’m seeing crop up more and more in equity and health equity conversations, and it’s “equity […]
Make a statistically significant improvement in patient communication
Communication impacts people’s access to health care and their health outcomes. The cost of not addressing communication barriers in hospitals has been estimated at $6.8 billion annually [1]. Our video course Foundations of Equitable Interpersonal Communication has a statistically significant impact on participants’ communication. Our exclusive BRIDGES approach connects equity to communication in an actionable […]
Episode 147 Samantha Cinnick on communication and interpersonal leadership
In Part 1 of a 4-part miniseries, Samantha Cinnick of the Health Resources and Services Administration talks about some of the communication challenges involved when people collaborate to bring about systems change. What she shares can be helpful for anyone who wants to communicate better with their colleagues. EPISODE TRANSCRIPT: Today I kick off a […]
Episode 145 An opening reflection for meetings in healthcare
Starting a meeting with a reflection is a powerfully humanizing move. In this episode, I share a short passage about communication that would be appropriate to open any meeting, and for any audience. It invites us to see connections between words and thoughts, and consider their impact on our relationships and world. Listen here and […]