Hello friends, I’m so proud to offer a free webinar on unconscious bias in our language, in conjunction with Columbia University’s Mailman School of Public Health, and the Region 2 Public Health Training Center. It is Tuesday, April 3 at Noon Eastern. Registration is here: https://tinyurl.com/Login2LearnAPR2018 Recent research on unconscious bias has shown how public health, […]
Reflective Practice
Infographic: 10 different ways to organize your patient education
Do you ever feel like a broken record, explaining the same topics, the same way, over and over? Or maybe you sense that the way you’re explaining complex concepts, during patient education, isn’t having the impact you’d like. This infographic is for you. It’s about: different ways to get your message across. easy alternatives for […]
The more differences between you and your patient, the more important it is to ditch deficit thinking
One medical educator wrote me in response to the podcast, “How a small change in what you say can improve your patient education.” She thanked me for giving a ‘name’ to the problem that is a deficit perspective. She pointed out the tension between approaching a patient focused on the problem, and approaching a patient […]
“I don’t want to unintentionally offend people”
I was coaching a physician on communication, and at one point our conversation took an interesting turn. We had been talking about interprofessional communication, when the physician told me she was worried about offending people unintentionally. At first, I thought she was talking about her colleagues. But she also gave some examples of interactions with […]
12 Reflective practice prompts for health professionals
[This post available as a podcast episode here.] I have heard “reflective practice” mentioned a few times, in the years I have been talking with physicians, medical educators, and public health professionals. Dr. Tasha Wyatt, of the Educational Innovation Institute at the Medical College of Georgia, explained to me: “Physicians are trained–very much so–to gather […]
Two things to remember before you educate your next patient
Today brings a close to a series I started a few months back, called 5 steps to improve your patient education. I promised to take a closer look at each of those 5 steps. So far I’ve written about eliciting patient background knowledge; how you handle your medical knowledge; being clear about your goals for […]





