When you communicate with patients, you’re not just sharing facts. You’re building trust and a shared understanding. Thinking about health literacy can help. And it’s health literacy month, so what better time? Research suggests that health professionals’ own comfort with health literacy matters in patient communication. So if you communicate with patients in some way, […]
Reflective Practice
HCP is 8!
It’s our 8th anniversary, and we’re celebrating because you’re here! And when you’re here, it means together we’re impacting the day to day health and well-being of real people and communities. What we’re doing together is unique. It’s not a typical approach. Every element is designed with deep respect for you. Your expertise, constraints, and […]
Infographic: 5 Interprofessional Communication Tips
Communicating well with professionals in and beyond our usual sphere is an essential skill. And it’s close to my heart. Like many of you, I do it every day. It’s tricky work. I like to think I’ve gotten better at it over time, but it can still get me queasy and second-guess-y. I’ve written and […]
Episode 204 Joel Helbling on building strong teams through feedback
My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn’t work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […]
Celebrating 200 Episodes!
Our series, “10 Minutes to Better Patient Communication,” has made it to a big ol’ podcast milestone: 200 episodes! Thank you so much for listening, sharing and downloading. We wouldn’t be here without you. Hey and keep in touch – connect with me on Linked and make sure you’re getting our newsletter. For fun, we’re […]
Shining a light on Public Health
We’re honoring the public health professionals who’ve visited the show over the years to tell stories of their work supporting the health of people in the US and all over the world. Let’s keep shining a light on public health. Have a listen and get inspired by the public health professionals who’ve stopped by to […]





