The physicians who speak with me want to be more conscious of their language. …
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Patient Education
How to pivot when your patient education isn’t working
This week, I'll start with a scary story. The clock is ticking. The spotlight …
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2 ways to improve your medical metaphors
A physician was talking with me about an article I wrote on metaphors, a few …
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Make this one change to improve your patient education
A while ago, I wrote a piece called 5 steps to improve your patient education. …
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Infographic: 11 Health literacy tips for providers
October is Health Literacy Month, and we're celebrating! We even brought you a …
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Why addressing unconscious bias can make people nervous
Last week I was in Baltimore, at the International Conference on Communication …
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