Many of you read this site and tune in to our podcast series because you value reflective practice, thoughtful and intentional use of language, and reducing health disparities. You’re aware by now that health disparities are due to many factors that are man-made. And that one of them is implicit or unconscious bias. You probably […]
Patient Education
Health Communication People I’m thankful for
I’m writing this on Thanksgiving Day in the U.S. What better time to think about, and thank, the people who have made this year delightful, and meaningful, at HCP. The last few months, we’ve begun interviewing health communication rockstars for “10 Minutes to Better Patient Communication.” I’m thankful to our guests for sharing their stories, […]
Dr. Jane Shaw on end-of-life conversations in Veterinary Medicine
“Pets don’t live as long as people do.” With this simple truth, Dr. Jane Shaw introduced me to the realities of end-of-life conversations in Veterinary Medicine. She added, “For us, end of life communication and practice is core to being a vet.” I was lucky enough to interview Dr. Shaw recently for our podcast series. […]
“How well did we teach the patient to manage their levels?”
This challenge from a nurse administrator hung in the air. It was more than a rhetorical question. Patient education is a cornerstone of care. You see many patients in a day and have a high level of complexity to deal with. Your patient education is also expected to achieve multiple simultaneous goals, under increasingly restricted […]
Our health literacy greatest hits
We’re celebrating Health Literacy Month AND the Second Anniversary of “10 Minutes to Better Patient Communication” Podcast series! What better way to do that, than with our most popular health literacy podcast episodes. And…there’s a few bonus infographics tucked in here for you as well. Because a celebration means presents! What does health literacy mean […]
Interview w/Dr. Paul Ranelli about “Giving and gathering” information
Time is always a factor for health providers, and Pharmacists are no exception. When time is tight during the patient encounter, education can feel rushed, or rote. Yet when there’s little time, it’s especially important to be thoughtful and strategic about education. In an interview for “10 Minutes to Better Patient Communication,” Dr. Paul Ranelli […]





