Since August of 2017, HCP has been bringing you original and exclusive resources every week. We help people and organizations in health and digital health to build health equity into their core functions. We do this through quality improvement focused on communication and education with diverse groups. Our exclusive and research-based resources address the challenges […]
Patient Centered
Episode #130 That time when Dr. Jonas Attilus visited our show
Dr. Jonas Attilus was recently featured in a STAT News article. Dr. Attilus visited our show last year and talked about humility and power when physicians speak with patients. Hear about the article, and listen to his interview. EPISODE TRANSCRIPT At the start of 2021, we aired my interview with Dr. Jonas Attilus about humility […]
Episode 127: 4 reasons to take the free CMS course on LGBTQ health
The Center for Medicare and Medicaid Services has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! Listen here and read the transcript below. EPISODE TRANSCRIPT I’m grateful that there are so many resources out there if you care about health equity and communication. In […]
25 useful phrases for dealing with conflict in patient interactions
“We take time to educate the patients on what’s being done. What’s expected of them. Avenues at their disposal. Processes if they’re unhappy. Or ways for them to get more information about the various programs for treatment within the clinic. However…” I was meeting with administrators, support staff, patient advocates, and providers of a clinic […]
Episode 119 The nature of health communication is social
Thinking of health communication as a transfer of information is certainly popular. In this episode, I’ll ask you to take a step back from that, and be willing to think differently about the nature of health communication. Listen here and read the transcript below. You may be used to thinking of communication as a transfer […]
Telling a patient something is not the same as teaching a patient something
Patient education is a cornerstone of care. Health Communication Partners has resources to help you provide effective education for each individual. For all educators. If you educate patients, clinicians, or both, these patient education resources are for you. No matter how long you’ve been an educator, no matter where your confidence level is–from newbie to […]