Take the next step in moving toward health equity. HCP’s Dr. Liebel can provide a customized talk or workshop for your organization. Topics Communication as part of health equity strategy Patient education as part of health equity strategy Multi-sector communication …and all topics on this site! These are not talks-in-a-box. We co-construct the talk or […]
Patient Centered
A proven way to communicate more equitably
The results are in: our video course Foundations of Equitable Interpersonal Communication in Health improves people’s communication. Improved Communication Knowledge, Confidence and Skills As a researcher, educator, and consultant, I’m proud to contribute to your organization’s success in taking action on health equity. Specifically, Foundations of Equitable Interpersonal Communication in Health teaches all patient-facing employees […]
Episode 144 Why one-time courses don’t make change
Everyone I meet in health care and public health wants to do well at their job, and move the needle on health equity. The problem is that when it comes to professional development, too often stand-alone, one-time courses are all people get. Here’s why they don’t work at making change. EPISODE TRANSCRIPT As an educator, […]
Removing common obstacles to equity in communication
Communication impacts people’s access to health care and their health outcomes. Health disparities persist in the U.S., and some have recently worsened, especially for poor and uninsured populations (1). Social and cultural inequalities permeate the health care system, and can affect patients through individual- and systems-level communication (2). Health systems’ failure to address language, health […]
Our Top 10 Most Popular Episodes of 2022
It’s the countdown time of year! Catch up really quickly on what everyone was listening to from “10 Minutes to Better Patient Communication.” This episode is about the Top 10 most downloaded episodes from 2022. You’re reflective. You get how much communication is connected to equity. You get how the ways we educate are connected […]
25 ways to elicit important patient information
A Family Practice Physician recently spoke to a group I was in. He underscored the importance of follow-up questions, even when they seem irrelevant or off-topic. The example he used was asking a patient, “Do you smoke?” If their answer is “no,” there’s danger in your briskly moving on to the next issue. He said […]