We’re celebrating Women’s History Month with interviews from women across the health sector. In today’s episode, Dr. Ann Ancona from Kent State University College of Nursing tells you how she encourages her nursing students to think critically about patient care and communication. March is Women’s History Month. To celebrate, we’re bringing you 3 interviews with […]
Patient Centered
Episode 171 Dr. Erin Basinger & Dr. Margaret Quinlan on Anti-fat bias in reproductive health
Today’s episode is about anti-fat bias in the reproductive health context. I talk with two researchers, Dr. Erin Basinger and Dr. Margaret Quinlan, about anti-fat bias as a life-or-death problem in patient communication. They also generously share a fantastic list of resources that I link to in the transcript below. Dr. Erin Basinger is Associate […]
Episode 170 What HCP can do for you, Part 2
Our live event is just around the corner! It’s just one of many ways HCP can take things off your plate. Because you’re listening to this show, chances are you’re also working on some of the most deep-seated and persistent problems facing society today. I talk with my colleague, India Menon, about what it means […]
Infographic: 25 phrases to help resolve conflict
Conflict is part of life. Each of us encounters conflict in our professional and personal lives. And maybe you’ve witnessed when someone successfully used words to untangle a messy miscommunication or unblock an impasse. Handling conflict well is an important part of communication, and an essential ingredient in leadership. Here is a set of questions […]
Episode 168 Dr. Bradley Block on efficiency in patient communication
In today’s episode, I talk about time with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned about efficiency in patient communication. Time. It’s the ultimate constraint on any interaction. In today’s episode, I talk with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned […]
Episode 166 Your top communication question, answered
I share the most common question I get asked as a communication expert. I tell you how I answer, and break down why it works. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of […]