One medical educator wrote me in response to the podcast, “How a small change in …
Patient Centered
“I don’t want to unintentionally offend people”
I was coaching a physician on communication, and at one point our conversation …
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Two things to remember before you educate your next patient
Today brings a close to a series I started a few months back, called 5 steps to …
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What does health literacy mean to you?
A few months ago, I decided to conduct an informal survey. I’d begun thinking …
10 Ways to communicate a complex idea during patient education
If you’ve got to explain something to a patient, how do you do it? If you have …
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Providers: your words may have more power than you realize
I was recently speaking with a woman who has Stage III ovarian cancer. We were …
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