“We’ll see you and Katie on Monday. Take it easy this weekend,” the vet tech …
Patient Centered
Are you making these 6 mistakes in your cross-cultural communication?
Cross-cultural communication is one of the more critical communication issues in …
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When it feels like a culture gap between you and your patient
I am continuously meeting providers who are seeking out new ways to connect …
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25 different ways to elicit important information
I recently heard a Family Practice Physician comment on the importance of …
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From pee-pee, to pee, to urine: the work that words do in health
I was talking with a nurse educator about the uncertainty and difficulties …
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Free webinar Apr 3 on unconscious bias via Columbia University School of Public Health
Hello friends, I'm so proud to offer a free webinar on unconscious bias in …