Hotspotting is hot! I have had friends on hotspotting teams telling me about …
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Patient Centered
What does “healthy” mean to your patient?
As providers, you have information that will help your patients be healthier. …
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“Are we using technical terms that are not appropriate for any patient?”
“Are we using technical terms? That are not appropriate for any …
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Connect with patients who don’t talk like you do
“I want to help these moms talk to their babies,” the physician told …
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A quick breakdown of some health literacy basics
“When I say ‘health literacy,’ what does that mean to you?” I asked 4 …
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1 thing you can do to save time in patient education
The nurse administrator looked at me and said, “Time. Everything is about …
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