Metaphors are everywhere. And they’re powerful. Multiple studies have proven that they make a difference in how patients think and act. They enhance patient communication. They’re time-saving in their efficiency. The problem is, sometimes they don’t work. There can be cultural mismatches. They can even give patients the wrong impression. And you usually can’t tell […]
Patient Centered
Reflection on bias in health: Student-ready resources
Educators, as you prepare for next semester, HCP has student-ready, world-class materials to support reflection on bias in the health sector. Our latest digital download: Addressing Implicit Bias Audiobook Bundle, 2nd Edition As clinicians, health equity scholars, and medical professional societies continue to work toward eliminating racial health inequities, the consequences to health and the […]
Ways & Means seeks input re: ‘the misuse of race within clinical care’
Last week, House Ways and Means Chairman Richard E. Neal followed up a series of letters to medical leaders with an open Request for Information about “the misuse of race within clinical care.” We told you about the series of letters in this post. Apparently, Chairman Neal received so many responses from health professionals that he hadn’t originally […]
LGBTQI Health disparities and ordinary language
COVID-19 is hitting marginalized communities the hardest. This has brought new attention to already-existing health disparities. In this episode of “10 Minutes to Better Patient Communication,” you’ll learn about LGBTQI health disparities, their connections to the way language is used in health settings, and what you can do to improve the relationship between the two. […]
It’s the 3rd Anniversary of the HCP Site! Let us show you around
We’re celebrating! It’s true that it may seem kind of a stretch to celebrate right now, with these overlapping epidemics of COVID-19 and racial and social inequality. Of course COVID-19 is new but the other epidemics aren’t. Still, we’re celebrating. We’re celebrating because more people than ever are speaking up about centering equity and justice in […]
Patient communication during COVID with Dr. Beverly Zavaleta
What does COVID mean for clinician-patient communication? Dr. Beverly Zavaleta talks to us from the front lines about the significant communication challenges presented by COVID, how she and her team are dealing with them, and what’s she’s learned about making words matter. Listen here, and read the transcript below. Communication from clinicians to their patients, […]