Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […]
Patient Centered
A sense of belonging
Everyone wants to feel valued, heard, and respected. Strengthen a sense of belonging in your team or organization with these exclusive resources from HCP! Dr. Lachelle Dawn Weeks discusses wholeness and physician communication Hematologist Dr. Lachelle Dawn Weeks talks about the concept of wholeness: about clinicians showing up whole, seeing a patient as a whole person, […]
When you need to take a breather
Now is a good time for self-care. Take a deep breath. Hug your friends, kids, pets, plants, and/or pillow as much as possible. You’re not alone. Here’s some encouragement for the road ahead. Working toward health equity? 5 reasons to take a break Five good reasons to pause. Really. A love letter to everyone who […]
Infographic: 25 phrases to help resolve conflict
Conflict is part of life. Each of us encounters conflict in our professional and personal lives. Handling conflict well is an important part of communication, and an essential ingredient in leadership. Maybe you’ve witnessed a time when someone successfully used words to untangle a messy miscommunication, or unblock an impasse. Here is a set of […]
Thinking ahead
Spark ideas for your next steps with stories from our podcast series We all need more ways to tackle the issues we’re up against. We’re also all short on time and energy. That’s one of the reasons I love interviewing our show’s guests. Their stories from the field are filled with insights, inspiration, and optimism. […]
Top 5 Episodes of 2024
Oh what fun it is to see what you liked best this year! 2024 was a banner year at our podcast series 10 Minutes to Better Patient Communication. We had the most interviews we’ve ever had. This is such a treat for me, and the numbers show how much you loved hearing from our guests. […]