“How do we talk about numbers with our patients?” I was asked this important question recently by a group at a cancer center. I’ve made a podcast episode and a step-by-step conversation guide. Now I’m offering a one-page pdf download, so you can put it into practice. It’s admittedly a big topic, and this is just […]
Patient Centered
A conversation guide for talking with patients about numbers
I was recently asked an important question by a group at a cancer center: “How do we talk about numbers with our patients?” They were concerned about numeracy, and with good reason. I made a podcast episode that begins to explore this large topic, and today I’m offering a conversation structure and template, based on […]
Health Literacy in Practice: A Quick-Check for Patient-Centered Communication
When you communicate with patients, you’re not just sharing facts. You’re building trust and a shared understanding. Thinking about health literacy can help. And it’s health literacy month, so what better time? Research suggests that health professionals’ own comfort with health literacy matters in patient communication. So if you communicate with patients in some way, […]
Episode 192 Dr. Renata Schiavo on community-driven approaches to communication
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare. Hi everybody, this is 10 Minutes to […]
HCP supports CalAIM as PATH TA Approved Vendor
Hello California! If you are working to improve health equity, maternal health, or rural health in California, we have some exciting news for you! You may be elegible to work with HCP–at no cost to you. We are proud to offer services as an approved vendor for technical assistance by the State of California for […]
Episode 199 Does your workflow need work? Make this your first step
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […]





