Current events have many of us thinking about laws and policies. Laws and …
LL Plus
Episode #128 Why NYCHealth’s Language Use Guide is so good
The New York City Department of Health has a language use guide on its site. I …
[Read more...] about Episode #128 Why NYCHealth’s Language Use Guide is so good
Our Top 5 Podcast Episodes of the Year So Far
Whoa, we're halfway there! Can you believe 2022 is half over? I can't. Just …
[Read more...] about Our Top 5 Podcast Episodes of the Year So Far
Episode 127: 4 reasons to take the free CMS course on LGBTQ health
The Center for Medicare and Medicaid Services has a free online course called …
[Read more...] about Episode 127: 4 reasons to take the free CMS course on LGBTQ health
25 useful phrases for dealing with conflict in patient interactions
“We take time to educate the patients on what’s being done. What’s expected of …
[Read more...] about 25 useful phrases for dealing with conflict in patient interactions
Episode 126 Five quick ways to improve patient communication
Improving patient communication is a marathon, not a sprint. But who doesn't …
[Read more...] about Episode 126 Five quick ways to improve patient communication