What is the emotional impact of your patient communication? December 15, 2017 by Anne Marie Liebel A physician was telling me about a total patient communication fail. He did … [Read more...] about What is the emotional impact of your patient communication?
Laser-focus your patient education efforts with this one question December 8, 2017 by Anne Marie Liebel Many physicians have talked with me about improving their patient education. … [Read more...] about Laser-focus your patient education efforts with this one question
Quickly assess your patient communication with this time-tested approach December 1, 2017 by Anne Marie Liebel The physicians who speak with me want to be more conscious of their language. … [Read more...] about Quickly assess your patient communication with this time-tested approach
How to pivot when your patient education isn’t working November 17, 2017 by Anne Marie Liebel This week, I'll start with a scary story. The clock is ticking. The spotlight … [Read more...] about How to pivot when your patient education isn’t working
2 ways to improve your medical metaphors November 10, 2017 by Anne Marie Liebel A physician was talking with me about an article I wrote on metaphors, a few … [Read more...] about 2 ways to improve your medical metaphors
Make this one change to improve your patient education November 3, 2017 by Anne Marie Liebel A while ago, I wrote a piece called 5 steps to improve your patient education. … [Read more...] about Make this one change to improve your patient education