A few months ago, I decided to conduct an informal survey. I’d begun thinking …
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10 Ways to communicate a complex idea during patient education
If you’ve got to explain something to a patient, how do you do it? If you have …
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Providers: your words may have more power than you realize
I was recently speaking with a woman who has Stage III ovarian cancer. We were …
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A practical way to address unconscious bias in language
Over the course of last year, I spoke several times with an African American …
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Do your assessments measure what matters?
It’s the time of year when we like to look back, and look forward. We set …
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Infographic: Quickly assess your patient communication
What do I need to know about communication to be better at it? I hear this …
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