You may have heard we’re finally organizing our content into a library. You also may have heard there’s a winter storm coming.
Both are true, and while the storm may affect how polished things look on opening day, the work itself is ready. Over the past eight years, I’ve authored a collection of nearly 400 episodes, articles, and resources. For a while, I tried organizing this work into three thematic hubs, but it became clear that wasn’t enough. The body of work had outgrown those containers. It needed to be gathered differently, in a way that reflected how people actually think and work.
So I’m opening a learning library that brings this work into one place. It’s an extension of the promise I make in our show, a space for the kind of thinking many of us don’t get time for.
This library explicitly supports your professional judgment in patient communication and education, and in interprofessional communication. It takes you seriously as practitioners. It is designed to strengthen professional judgment and expand your repertoire.
When I started shaping this library, I was thinking about a patient educator who knows that one-size-fits-all guidance is not going to honor the patient in front of them, and who wants to be validated and reassured in trying to be responsive to context. I was thinking about a physician who asked me for resources aligned to moments of actual workflows. I was thinking about a public health administrator needing a refresher or quick guidance ahead of an upcoming collaboration.
These are real people, not composites. People who’ve shared their stories with me, along with the constraints of their practice. I am trying to shape this library for them, and for others facing similar situations that resist easy answers.
Every resource is built to help you notice nuance, attend to context, and think critically about what works and why. The aim is to help you adapt naturally in any patient, team, or public health encounter. When you choose to spend time here, you are choosing reflective practice and critical thinking in communication.
This matters even more now, in a moment when AI tools are everywhere. Many of you are already using AI in your work, and often having to explain that use to others. You recognize that successful communication depends on what AI cannot supply: judgment, ethics, lived experience, and context. This site exists to support that kind of thinking about communication. Not instead of the tools you rely on, but alongside them.
I shared in December that I planned to launch this library in January, and I’m still on track to do that. A winter storm may have an impact on how snazzy the library looks on opening day, but the substance is there, and the intention hasn’t changed.
Here’s how access will work:
✨ Public access (no signup, always free)
Our website will continue to share the most recent 12 months of content. This is a simple, open way to read along—no account required.
✨ Free Member (still $0)
Free members get access to the Learning Library: a central, browsable space where content is organized by category, plus access to all interview episodes and the past 3 years of posts and episodes.
✨ Paid Member ($5/month)
Paid members get full access to the entire content library, along with:
- A new feature: podcast playlists to help you address specific issues
- Another new feature: Downloadable one-pager tools and resources
- A way to support the work and help keep the library growing.
If this sounds like the kind of resource you’ve been wishing existed, something that respects your experience while helping you think more clearly under real constraints, sign up for our newsletter and get resources right to your inbox, along with our opening day announcement.