This is for the healthcare and public health professionals, leaders, educators, and health professions students living through COVID-19. I see you, and this is one way I can offer support. Specifically, I’m hoping to help you untangle some things, or perhaps slow the train down a bit, when it comes to what you’re learning right now. […]
Health Literacy & Digital Health Literacy
An infodemic, trust, and communication around COVID-19
The World Health Organization has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. But when it comes to battling this infodemic, the WHO is banking on trust. In this episode of 10 Minutes to Better Patient Communication, I take […]
Tension and uncertainty in communication around COVID-19
Over the last few weeks, public health and medical professionals I know have expressed concern over communicating about the coronavirus. One public health professional put it bluntly: This is a communications nightmare. There is much frustration. But there is more expertise, passion, and compassion. I want to bring some support and reassurance to the HCP […]
A resource for addressing microaggressions in healthcare
Everyone has bias. Implicit bias has been shown to contribute to health disparities. Recent research has shown how public health, medical care, and human service providers can unintentionally contribute to health disparities. The evidence that physician behavior and decision making may contribute to racial inequalities in health care is difficult to reconcile with the fact […]
Podcast hits 25k downloads
Thanks to you, we’ve made a significant podcasting achievement: 25,000 downloads. Thank you! So today I’m sharing some milestones on the way to 25K. We’re growing! Now you can hear 10 Minutes to Better Patient Communication here, as well as on Apple Pocasts, Spotify, Google Play and Stitcher Thank you for downloading, sharing, subscribing, and offering suggestions for […]
4 Reminders when communicating about a health threat
The coronavirus has people talking, reading, tweeting, and viewing. (Image of ultrastructural morphology exhibited by the 2019 Novel Coronavirus (2019-nCoV), via CDC.) A forthcoming article from the Medical Journal of Australia asserts that “It is too early to tell how this outbreak will unfold, but we need to be prepared at all levels of the healthcare […]