It’s our show’s 7th anniversary! Hear a story about a literacy trailblazer, and learn 3 steps you can take to improve patient relationships. It’s our series anniversary! Yes, 10 Minutes to Better Patient Communication has been on the air for seven years! Oh my gosh! In today’s episode we’re gonna go back to where it started–with […]
Health Communication
Episode 187 Jessica Halem on communicating with LGBTQ+ patients Part 2
In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients. Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive director of the Lesbian Community Cancer Project in Chicago, to serving on the Board […]
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2 interviews with Dr. Jonas Attilus
At this point, we are all aware of the untrue and hateful rhetoric being spread by public figures about Haitians in America. These abhorrent rumors used racist tropes to fuel descrimination against Haitians, especially in Ohio. These false claims result in real harms. NPR reported that bomb threats and fear are gripping the Haitian community […]
Episode #185 4 ways to refresh your ‘get vaxxed’ message for the fall COVID season
Fall fashion is the best fashion. But there’s another seasonal trend none of us wants to participate in. COVID was in the news again, as the fall transmission season started earlier than anticipated. Here’s some tips and encouragement for you when talking with people about getting vaxxed or boosted, again. The fall COVID season arrived […]
Episode 184 “What are we doing to be trustworthy?”
Tips on what not to say when you’re thinking about trust. Trust in health care and public health captured a lot of attention during the pandemic, and it’s still going strong. When it comes to communication and patient education, there are things we can do related to trust, and I’m going to share a few […]