Educating about bias is its own challenge. But there’s hope. In this episode, I share 5 things I have learned over the years about addressing bias with individuals, groups and organizations. If you’re responsible for leading other people in conversations about bias, this episode’s for you. Listen here and read the transcript below. This episode […]
Health Communication
Are you communicating about vaccines? 4 reflective practice prompts
Today’s emotionally fraught landscape is part of the context around any communication about vaccines and vaccination. Health and public health pros who talk and/or write about vaccines and vaccination have research-based knowledge — as well as strong feelings –about vaccines and their use. Add to this the human, economic, and emotional toll the pandemic has […]
Episode #86 12 Reflective practice prompts for health professionals Rebroadcast
Reflective practice continues to gain ground in the health sector and I am here for it. And so are you: this episode on reflective practice is one of our all-time most popular, from more than two and a half years ago. I was recently asked by a listener to rebroadcast this episode, and I’m happy […]
Workshop: Improve your medical metaphors
Metaphors are everywhere. And they’re powerful. Multiple studies have proven that they make a difference in how patients think and act. They enhance patient communication. They’re time-saving in their efficiency. The problem is, sometimes they don’t work. There can be cultural mismatches. They can even give patients the wrong impression. And you usually can’t tell […]
Episode #85 What contact tracers can teach us
Contact tracing is one of the most powerful tools we’ve got to interrupt transmission of infectious disease, including COVID-19. Plus, contact tracers are in the position to add knowledge to future health communication and public health workforce development efforts. It’s obvious that contact tracers should be well prepared and supported. But I’m going to show you […]
Acknowledging our need for healing
Many of us have been conditioned, when things are difficult or chaotic, to tough it through. Suck it up. Stuff it down. Get back to work. You all know by now I’m not a medical professional. But I’ve got to say this approach does not sound healthy. When do we heal? Heal from the […]