Starting a meeting with a reflection is a powerfully humanizing move. In this episode, I share a short passage about communication that would be appropriate to open any meeting, and for any audience. It invites us to see connections between words and thoughts, and consider their impact on our relationships and world. Listen here and […]
Culturally & Linguistically Appropriate
Episode 143 Context matters to patient communication in more ways than one
Large sets of quantitative data are irreplacable resources in medicine and public health. But there are many important questions large data sets weren’t designed to answer, questions where on-the-ground research is needed. In this episode, I sample some crucial contributions ethnography has made to what we know about the influence of context on thinking, communication, […]
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Since August of 2017, HCP has been bringing you original and exclusive resources every week to improve your communication and education processes. We help people and organizations in health and digital health toreach their quality and service goals. We do this through our research-based quality improvement focused on communication and education. Sign up and you’ll […]
Episode 142 Melina Ortigas on making screenings more accessible
Patient screenings are widely used in medicine and public health. A public health program administrator in California shares what she and her colleagues are learning from taking a critical look at screenings. Screenings for patients are important tools. They’re ubiquitous in medicine and public health. But they’re not without their challenges, for professionals and for […]
Watch now: New play and documentary about rare diseases
An exciting new play and documentary about rare diseases, told from the perspectives of patients and their families, is now available to the public. “RARE: Stories of Dis-ease” is a play about the often-hidden experiences of people with rare diseases. The play’s last performance by the Sod House Theater production company was filmed and is […]
Removing common obstacles to equity in communication
Communication impacts people’s access to health care and their health outcomes. Health disparities persist in the U.S., and some have recently worsened, especially for poor and uninsured populations (1). Social and cultural inequalities permeate the health care system, and can affect patients through individual- and systems-level communication (2). Health systems’ failure to address language, health […]