Digital health tools, despite their potential, can unintentionally leave people behind – in various ways. In this episode, you’ll learn 3 steps to being proactive about the digital health tools offered in your organization. EPISODE TRANSCRIPT A health care administrator was talking with me about digital health tools. They’re everywhere, he acknowledged, pointing to several […]
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One way you can improve your health communication right now
The end of the year gives us all a reason to look back, and take stock. As I was reflecting on my work in health communication this year, I saw a pattern I thought I’d share with you. It’s about a commonality in many of the conversations I’ve had, that might be helpful to you. […]
How smart phones can help you with patients’ health literacy
No, this isn’t about an app. It’s about smart phones, and what they have to teach you about health literacy. In this episode, you’ll learn: how health literacy is hidden in plain sight why it’s not all about reading how smart phones can help you understand health literacy, and reach more patients! EPISODE TRANSCRIPT A […]
10 (free) health communication resources I’m grateful for
It’s Thanksgiving time around here, and in that spirit, I want to share with you some health communication resources that I am thankful for this year. Some of these might be new to you. Some of these, perhaps you’ve heard of, but might not be using. And for the ones you are already using, I […]
Being mindful of your metaphors in medicine
The genetic program. The tree of life. A battle against cancer. These health-related metaphors have become so ubiquitous that they can slip past our notice. Metaphor has been recognized as one of the most important rhetorical devices of all time, ever since Aristotle treated it in his Art of rhetoric. Metaphors are as sophisticated as […]
3 communication tips for hotspotting teams
Have you heard of hotspotting? No, not those mobile internet connections. The health system near you is probably hotspotting, even if that’s not exactly what they call it. Hotspotting is the name of one approach to collecting claims data to identify and assist those individuals who frequently use health systems, but are poorly served by […]