You have information that will help your patients be healthier. But what about when you have differences of opinion on what healthy means? In this episode, I’m diving into these differences. And you’ll learn how to keep differences from getting in the way, when they occur between you and your patient. EPISODE TRANSCRIPT As providers, you […]
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LGBTQ health disparities and microaggressions
June is Pride month, and a perfect time to think about the power of our everyday language. If you’ve read around this site or heard my podcast series, you know I’m one of the people interested in how health disparities are related to words, phrases and terms used around issues of health. So this is […]
Health communication workshops customized for your organization
It’s the time of year when organizations are looking ahead into education, events, and professional development for their schedule. I can help you with that. I’ve just finished delivering a webinar at Columbia University’s Mailman School of Public Health on multi-sector communication. I’m already deep into creating a 90-minute workshop, a half-day course, and another webinar. […]
3 Questions to help you evaluate the emotional impact of your words
Emotion always comes into interpersonal communication. This episode focuses on the emotional impact you want your words to have when you’re communicating with a patient or client–and the words and phrases you’re using to make it happen. You’ll learn 3 questions that’ll help you dig into the how and why of your affective communication. EPISODE […]
Tackling some structural issues in interprofessional communication
Interprofessional communication is all the rage these days! No, seriously, if you want to get work done on big problems, it means talking to people outside your hallway. In this episode, you’ll learn some of the structural issues that can get in the way of interprofessional communication. And how to address them, so you can get […]
How common terminology may perpetuate mental health stigma
A few weeks ago, I read a tweet from Dr. Javeed Sukhera about terminology and mental health. The tweet had ‘gone viral,’ and it’s stayed in my mind since then. Next time someone says "mental health" what if we took out "mental" and just said "health?" "I need time off for my health." "I need […]