The world is facing an unprecedented health crisis. With that, comes the urgent need for effective education about this health crisis. If you’re a health professional, educating patients or the public, this is for you. I’m going to tell you one thing you can do—one important change you can make right now—that will improve how […]
News
Learning from COVID: 15 reflective practice prompts
You don’t have a choice but to be involved in the COVID-19 pandemic. But you can choose what you learn from this experience. Here are 15 prompts for you to choose from. Each will help you reflect on what you’re learning right now, wherever you’re at, whatever you’re going through. EPISODE TRANSCRIPT This episode is for […]
What are you learning from COVID? 15 reflective practice prompts
This is for the healthcare and public health professionals, leaders, educators, and health professions students living through COVID-19. I see you, and this is one way I can offer support. Specifically, I’m hoping to help you untangle some things, or perhaps slow the train down a bit, when it comes to what you’re learning right now. […]
An infodemic, trust, and communication around COVID-19
The World Health Organization has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. But when it comes to battling this infodemic, the WHO is banking on trust. In this episode of 10 Minutes to Better Patient Communication, I take […]
Infodemics, trust, and communication about COVID-19
WHO has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. This episode looks at what trust has to do with communicating information. You’ll learn what you can do to help your communication reflect trust. Over the years I’ve spoken […]
Tension and uncertainty in communication around COVID-19
Over the last few weeks, public health and medical professionals I know have expressed concern over communicating about the coronavirus. One public health professional put it bluntly: This is a communications nightmare. There is much frustration. But there is more expertise, passion, and compassion. I want to bring some support and reassurance to the HCP […]